About us

Why Choose Haus12?

Since moving premises to Newcastle’s railway arches, our offerings as a business have grown. Our move across the city came with a location that was three times larger than our last, but that doesn’t mean that we’ve compromised on the quality of our services. In fact, we have gone on to prove that bigger can sometimes mean better as we now have several design awards under our belt.

So, whether you’re looking to do up your existing space and inject a bit of life back into it or are considering a larger shake-up within your home, don’t hesitate to reach out to us. We are ready and willing to help make even your wildest dreams come true!

One Step Ahead

If there’s one thing we like to pride ourselves on, it’s being ahead of the curve. We believe that our experience makes this possible, as we have become experts on forecasting trends. However, despite this, we don’t simply fall back on the know-how that we’ve collected since entering the industry in 1994, we spend time researching to ensure that we can point you in the right direction when it comes to designing kitchens in Newcastle.

Regular trips to go and see the brands we stock, as well as looking for inspiration in unlikely places means that we can offer you insight that could prove invaluable. And, as a result of our research, we never stop growing our knowledge – you can never know too much! This approach means that we can provide you with the best service possible, hopefully you agree.

We’re The People’s People

Here at Haus12, we have never designed the same kitchen twice, and there’s a reason for that. Our personable approach means that we get to know you and it’s unlikely that your wants and needs are going to be the same as somebody else. We are fortunate that we work with a different mix of brands, as this means that we can offer a wider product offering. This allows us to truly cater for your home and your requirements, overall providing you with a kitchen that is as bespoke as you’d like it to be.

Creative Collaboration

Putting the client at the heart of every decision we make; we believe that establishing a relationship with you is the best way to do so. Our reviews demonstrate how imperative building a connection with you is to creating a high quality kitchen that is truly unrivalled by anything else you could’ve achieved. Not only do our reviews speak for themselves, but our awards both from Houzz and The Designer Kitchen & Bathroom Awards are a wonderful addition that suggest to us that we’re really in the right business.

EXCELLENT customer service

Haus12 team designed, supplied and fitted a quality German kitchen in 2015. Despite the kitchen manufacturer going out of business and the product being well out of guarantee, I contacted John McNeil when we had a problem with the finishing on one of the doors. John immediately arranged for a survey. The original kitchen fitter removed the door, took it away and returned a few days later. Same door was refitted, looks as good as new. No quibble, no argument about warranty period, no charge. EXCELLENT customer service.

Patrick Byron

Very pleased with our new kitchen.

Very pleased with our new kitchen. John and his team have transformed the room. The whole process from design to completion was very smooth with good aftersales service. Would definitely recommend.

Simon Baudouin

We absolutely love the end result

I remember we decided to call into John’s showroom on a whim as we had been getting rather depressed looking at the run of the mill kitchens from the major manufacturers. Three hours later after some really detailed discussions on what we really wanted, the decision to go with Haus12 was made. John has an incredible mind for design and made suggestions that we would never have thought of. At one point we were considering an extension, but after discussion, John highlighted to us the benefits of existing space and how he could transform it into a kitchen space which met our small family’s needs. As enthusiastic cooks, John took on board what Tamsin and I wanted in terms of appliances and storage needs. He also added flair and concept to give us a truly outstanding kitchen.

John Paul Taylor

Delighted with our new kitchen from Haus12 Interiors

Delighted with our new kitchen from Haus12 Interiors. John’s attention to detail and suggestions on how to
improve our space were fantastic through the whole design process which made it very easy for us to choose Haus12. Schedules on installation were well communicated and the actual fitting by Lee was first class. All subcontractors used were friendly, professional and highly recommended too.

Brent Tyson

We received a fabulous service and a great quality new kitchen

We went to John to help us design our new kitchen as we knew what we wanted but no clue how to achieve it. From the moment we spoke nothing was too much hassle, John kept altering his designs till we were happy , and he managed to accommodate all our requirements, which no other high street company could achieve. His knowledge and design ideas are second to none, he has transformed the way we live, our kitchen is the new family hub we spend so much time in here, from cooking and eating family meals to socialising and entertaining guests. We have so much more storage, but with more room to cook and bake. The design and layout is exactly as I had wished for, one big open plan family space where we can all chill out together. we have recommended Haus12 to all our family and friends because we received a fabulous service and a great quality new kitchen.

Katy

John, and his infectious enthusiasm, made the design process exciting and very enjoyable

John, and his infectious enthusiasm, made the design process exciting and very enjoyable. The 3d modelling made the process very transparent and allowed us to fully understand the implications of any adjustment to the layout and detailing. The installation team were superb, extremely accommodating and committed to high quality.
The whole process from start to finish and after handover has been great. Additional tweeks being accommodated without fuss and always to the timescales agreed.
The quality of the products has been exactly as expected so hope that we have opportunities to work with John and his team in the future

Joe Biggs

Wouldn’t hesitate to use Haus 12 again

After seeing Haus 12’s work online, we called for an initial consultation with John, who is really personable and friendly. The showroom demonstrates the fantastic quality of the kitchens and we were really keen on the anti fingerprint door fronts available, which we’ve not seen anywhere else. John put careful thought into the design, meeting our requirements and coming up with great ideas we would not have thought of, all within budget. His knowledge of the products is first rate. John’s team of skilled workers did a fantastic job – they’re all extremely hardworking and nothing was ever too much trouble. Special mention to Malcolm, and also to Lee for coming back at 8pm to fit the final piece when it was delivered. The finished kitchen looks amazing and we’re so pleased with how it turned out. We will be looking to remodel our utility room in future and wouldn’t hesitate to use Haus 12 again.

Rachel Sykes

5 Star all the way

John and his team are so professional to deal with. I can’t rate them highly enough for the work they have done on my kitchen. Would strongly recommend them to anyone. 5 Star all the way!

Karen Barody

I cannot recommend Haus 12 enough and will use John for my next kitchen

I had a kitchen designed & fitted by John & his team at Haus12. The team undertook consultations to discuss requests & requirements & preferences. John listened to everything asked for and delivered beyond any expectations. The kitchen was absolutely perfect and of exemplary quality. John & his team are professional & absolute experts.
I cannot recommend Haus 12 enough and will use John for my next kitchen.

Claire Cameron

I would definitely recommend John to anyone

They installed a new kitchen, fantastic service, attention to detail and very friendly and helpful, also any queries were handled immediately .
I would definitely recommend John to anyone.

Anne Paton

He makes the impossible possible and delivers everything he promises

John’s knowledge and enthusiasm is infectious. He makes the impossible possible and delivers everything he promises and more. From design to installation everything was faultless and we are over the moon with the result. Haus 12 use a professional team of highly skilled tradesmen and special mention goes to Lee the fitter and Malcolm the electrician, absolute first class.
We therefor cannot recommend Haus 12 highly enough!

Stephen Baines

I can’t recommend enough

I needed a large kitchen designed at very late notice. John the designer listened throughout to our needs and came up with some great ideas. Through a combination of really good design and practicality we have a really well thought out and beautiful kitchen. From the very start until the end I can honestly say the service has been excellent, John is certainly not pushy he listens to your needs and then discusses solutions to the problems. We use this kitchen and all of the small and big ideas for space and usage have worked out to exactly match our needs.
I can’t recommend enough.

Paul Richardson

We are thrilled beyond words with the final result

John at Haus12 is a very skilful kitchen designer with a passion for his work and we chose him to do our kitchen after recommendation by a friend. John will design the entire project or work with your own suggestions – nothing is too much trouble to ensure you end up with the kitchen you dreamt of. His fitter, Lee, is meticulous in his work and the standard of finish is superb. Our project has recently completed and we are thrilled beyond words with the final result.

Amanda Squires

We highly recommend Haus12

From the moment we stepped through the showroom door to the final installation, we have been delighted with the design and implementation of our new kitchen. Our small kitchen was designed to maximise the space available, while accommodating our personal requests. Quality of units and appliances is superb, and the workmanship from the installation team has been excellent. Our additional requests for other work, e.g. extending flooring into the hall, were accommodated without issue. Customer service by John and his team has been brilliant. The team are professional, friendly and efficient, and we have been kept informed and involved throughout the project. We highly recommend Haus12.

Martin Wilkinson

Excellent place for that extra special kitchen

Excellent place for that extra special kitchen a place where the owner/designer actually listens to what you want

James Moore

Kitchen beautifully transformed.

We have had our kitchen beautifully transformed by John McNeil at Haus-12. He really captured what we wanted from the space and has managed to craft something stylish, modern and functional but which is also really sensitive to the farm-house/cottage setting. It is wonderful to cook in and a delight to live in. John’s various tradespeople are all real experts as well as being gentle, polite and courteous – the sorts of people it feels very comfortable having in your home. We love our new kitchen and couldn’t recommend Haus-12 enough to anyone thinking about getting work done on their own home.

Peter Lawley

Very impressed!

Really glad I was referred to John by a friend! I’ve been after my dream kitchen for years and felt John really listened to what I wanted for my budget.
The outcome was a kitchen that I could show off and be proud of and more importantly just functions & flows well!
Has all the mod cons I could ask for with so much cupboard space. I was worried about this as I was losing a bench but John’s design was able to maximize the space.
Over all very impressed by the speed in which it was done, from the kitchen being pulled out, to the plasterer and decorators to my new kitchen arriving & being fitted. Highly recommend John and his team!

Roma Young

There cannot be a better kitchen centre!

There cannot be a better kitchen centre in the North East than Haus 12.
John the manager, has an in depth knowledge of his product and a real flair for design. He encourages you to consider more adventurous options with impressive results. He keeps you well informed and gives any added costings as in our case a new back door, so no nasty surprises at completion.
His team is friendly and professional. Lee the fitter is a perfectionist and a craftsman who ensures things are kept neat and tidy.
Haus 12 fitted our kitchen into a cold, awkward shaped space of an older property. Much remedial work had to be done ensuring that all external walls were securely filled and insulated.
I am absolutely thrilled with our new quality kitchen. It looks bigger, is warmer, well organised and feels luxurious. Importantly, the total cost of complete installation ( including decoration) was competitive. From design, fitting and clearing up any minor snagging, the whole process was faultless.

Wendy Wardle

Very professional and knowledgeable.

Haus of 12 interior designed, fitted our kitchen. John was very professional and knowledgeable. Definitely recommend Haus of 12 as you get the top quality kitchen and great customer service, plus no stress as John managed the whole project.

Fiona Chan

Excellent experience.

Haus12, German manufactured kitchens. Excellent experience from start to finish, from planning to finish, the tradesmen went above and beyond to ensure we were happy. Cannot recommend this firm more.

Tracy Race

Professional leading to a stunning result!

We wanted a quality German Kitchen, our search delivered exactly what we were looking for right
here in the North East. Enter John McNeil, from his initial Design concept to the completed project
by Haus12 in Newcastle. John sat down with us at his showroom, and we chatted about our loose
ideas, drawings and extension plans. He listened to our ideas and requirements. Attention to detail
was first class. He noted how we said we used the kitchen in our old house and what we needed this
one. John provided both an interesting asymmetrical concept island in a one off colour with angled
breakfast bar for entertaining, combined with the solid “tall wall” housing the fitted white goods and
hidden IBIS cupboard as it is now affectionately known. John’s extensive knowledge and ideas with
his charismatic enthusiasm has brought about a great result. Lee (the Haus12 installer) who installed
the kitchen was professional and courteous throughout with nothing being a problem to him. Being
methodical and above all a clean and tidy worker, even cleaning down and vacuuming out all the
units before he left on the last day. That’s not where our journey finished though. After the
installation John was still available. Ensuring after some time we were satisfied with the kitchen, and
everything was working as designed and fitted. John made time to come to the house and see the
finished extension space and our fabulous family kitchen in person.
Thank you and we will be recommending the Haus12 team.

Neil Clarke

A first class kitchen design and installation service.

A first class kitchen design and installation service. We had a fantastic experience working with Haus12, who designed and installed our new kitchen. We are incredibly happy with the finished result and cannot thank John, and his team, enough for the time and effort that went into both designing and installing our lovely kitchen. They were very professional from start to finish. John himself is really friendly and helpful. He put careful and creative thought into designing a kitchen that not only looks fantastic but, importantly, is also functional and practical. His professionalism, attention to detail, knowledge and ideas are second to none. He is genuinely proud of his work and strives to provide you with a unique kitchen that works for you, and realistically within budget. Installation is an important aspect of any such project and the quality was truly superb. Lee, who fits the kitchens for Haus12, and the rest of the installation team, were extremely hard working, thorough, highly skilled and very attentive to detail. Nothing was too much trouble at all. They went out of their way to ensure everything ran smoothly and made sure we were 100% satisfied every step of the way. We have already recommended John and his team at Haus12 to several of our friends and really look forward to working with them again to transform our utility room.

Chris

Would highly recommend.

John at Haus kitchen designed and fitted our kitchen following an extension on a period property. We are delighted with the finished product. It is exactly what we asked for and finished to a very high standard. John worked well within our budget to maximise what we could incorporate and his design was very true to the finished product. He worked well with changing deadlines of a build and was prompt and reliable with installation. Excellent quality and finish and a pleasure to work with. Would highly recommend.

Jonathan Graham

Can’t recommend John and the team from Haus12 enough!

We were wanting a modern style kitchen but couldn’t find anything we liked at the traditional big stores. We found John through Google searches and went to his showroom in Newcastle. We loved the quality of the kitchens on display and also Johns knowledge and enthusiasm. This was the first time we’d ever bought a kitchen and John knew all the right questions to ask us and really made us think about what we wanted from our kitchen. We had quite a tight budget for the size of kitchen we were looking to get, but John was able to design our dream kitchen and bring it within our budget.

John guided us through the whole process, and it was constantly clear that John had a great eye for detail and demanded very high standards from his team and suppliers. We always knew we were in safe hands. Lee did a superb job fitting the kitchen and the build quality and finish is outstanding.

Can’t recommend John and the team from Haus12 enough!

Chris Gascoigne

This quality of customer care only enriches an already 5 star, highly professional service.

As soon as we stepped into the showroom at Haus12 and met John McNeil we knew instantly that his extensive knowledge and incredible enthusiasm was exactly what we had been looking for.

The whole experience has been exceptional from the amazing design to the skill and dedication of the whole Haus12 team, especially Lee who installed our kitchen – his workmanship is outstanding!

The support we received from John and Julie throughout our kitchen journey and after care advice has been incredible.

John has a genuine care for his customers and this quality of customer care only enriches an already 5 star, highly professional service.

We would like to thank John and his amazing team once again for creating our beautiful dream kitchen and stunning media unit.

Dawn and lan

Dawn Gillin

They’re not happy unless you are and that’s very VERY rare these days!

We visited various showrooms but Haus 12 were by far the best. John actually listened to how we would use the space and provided a design accordingly, rather than a traditional kitchen space. He went for the wow factor and from that point on we were sold. The space (now complete) is exactly what we’d hoped for, if not better. Lee’s (fitter) workmanship is like no other I have seen. He really is a perfectionist and it shows. Would 100% recommend Haus 12. They’re not happy unless you are and that’s very VERY rare these days when it comes to ‘building’ work and trades. We have even had some of the tradesmen back to do work on other parts of the house, seems there’s a first time for everything. Thanks Haus 12.

Dianne Pattison

Excellent kitchen business.

Excellent kitchen business – detailed and personalised design from John and quality ranges of German kitchens at different price points. Lee who fitted the kitchen is exceptional. Flooring also excellent. High attention to detail throughout.

Adam Critchley

Excellent service and great product.

Excellent service and great product. Very pleased with the end result!

Bec Critchley

Our central Newcastle kitchen showroom location is fantastic – not only because we’re situated in the middle of a thriving city, but because it makes us accessible to so many people. We have really fallen in love with our kitchen showroom nestled beneath Newcastle’s railway arches. Not only is it quirky and unique, but it’s an inspiring space for us to work from, allowing us to come up with excellent kitchen designs that our clients fall head over heels for.

Contact Us

0191 447 8870
[email protected]
Arch 12 Forth Goods Yard, Forth Street, Newcastle Upon Tyne, NE1 3PG

Opening Hours

Monday – By appointment only
Tuesday – Friday: 10am – 4pm
Saturday 10am – 2pm
Sunday & Bank Holidays: Closed

Showroom Booking

Our Projects

Mitchell Avenue

Forest Lane

High West Jesmond

Hexham

Shearwater

Tenbury Crescent

Woodcutters Cottage

Flexbury Gardens

Rickard Whittingham

11:56 03 Nov 24

We are delighted with our new kitchen, designed and installed by Haus12. John was superb throughout the whole process - from initial design to discussing aftercare. The kitchen is fantastic (stylish, perfect layout, masses of storage) and we couldn’t believe we could achieve such high quality products and service within our budget. John works with a stellar team and the kitchen was installed with great care and attention to detail (thank you, Lee!). This is a kitchen built to last and we will be enjoying the space for many, many years to come. I would have no hesitation in recommending Haus12 - it has been a brilliant experience from start to finish.

anthony davidson

06:20 19 Aug 24

We are really pleased with our new kitchen.
From meeting Julie at the showroom we were impressed by the professionalism of Haus12.Johns clever design maximises every bit of space and Lee's workmanship and attention to detail is incredible
Plumber and electricians all excellent and tidy.
John knows what works for him so
If you're the sort of person who wants to add some of your own touches (Which we are) I would recommend clarifying this early on.
If you're happy to leave the whole thing to them you won't be disappointed and we are more than happy to recommend them.

Kay Leung

20:02 30 Jun 24

Haus12 has gone above and beyond for us. Very professional and catered to all our needs. We needed the kitchen done in a certain time frame and they made it happen. John has been really good in helping us design the kitchen and helped give us tips and ideas on what to have which helped a lot. I would definitely recommend them to our friends and family. 10 out of 10

Jill Hickling

21:21 27 Feb 24

We are delighted with our new kitchen from Haus12 and John’s expert unique.design. From planning to fitting, no detail was neglected. The kitchen is brighter, seems more spacious and works perfectly for us. We would definitely recommend Haus12.

11:50 12 Sep 23

12:34 29 Aug 23

We have had our kitchen beautifully transformed by John McNeil at Haus-12. He really captured what we wanted from the space and has managed to craft something stylish, modern and functional but which is also really sensitive to the farm-house/cottage setting. It is wonderful to cook in and a delight to live in. John's various tradespeople are all real experts as well as being gentle, polite and courteous - the sorts of people it feels very comfortable having in your home. We love our new kitchen and couldn't recommend Haus-12 enough to anyone thinking about getting work done on their own home.

15:35 03 Aug 23

09:39 30 May 22

Professional leading to a stunning result
We wanted a quality German Kitchen, our search delivered exactly what we were looking for right
here in the North East. Enter John McNeil, from his initial Design concept to the completed project
by Haus12 in Newcastle. John sat down with us at his showroom, and we chatted about our loose
ideas, drawings and extension plans. He listened to our ideas and requirements. Attention to detail
was first class. He noted how we said we used the kitchen in our old house and what we needed this
one. John provided both an interesting asymmetrical concept island in a one off colour with angled
breakfast bar for entertaining, combined with the solid “tall wall” housing the fitted white goods and
hidden IBIS cupboard as it is now affectionately known. John’s extensive knowledge and ideas with
his charismatic enthusiasm has brought about a great result. Lee (the Haus12 installer) who installed
the kitchen was professional and courteous throughout with nothing being a problem to him. Being
methodical and above all a clean and tidy worker, even cleaning down and vacuuming out all the
units before he left on the last day. That’s not where our journey finished though. After the
installation John was still available. Ensuring after some time we were satisfied with the kitchen, and
everything was working as designed and fitted. John made time to come to the house and see the
finished extension space and our fabulous family kitchen in person.
Thank you and we will be recommending the Haus12 team.

19:20 22 May 22

20:10 01 May 22

18:18 23 Nov 21

11:18 06 Oct 21

Katy 888

14:34 23 Jun 21

17:21 20 Dec 20

21:49 30 Nov 20

John and his team are so professional to deal with. I can't rate them highly enough for the work they have done on my kitchen. Would strongly recommend them to anyone. 5 Star all the way!

Mark Williams

08:49 04 Nov 20

Being asked the question once our new kitchen had been installed "are you happy with the final result?" was the simplest of all questions to answer! "We absolutely adore it!" At first for the first two weeks it felt like we were living in swanky rented accommodation, since the transformation was massive.
All the family want to congregate within it now, which is super because it has extracted the kids from out of their bedrooms into a much more enjoyable and family social environment. This has got to be one of the largest perks and certainly worth it all.
From the planning and designing stages John was extremely thorough, methodical and creative. Very little did we want to change from what was initially proposed. He took all our ideas into consideration and simply converted the project into something we adore and will enjoy for many years to come.
The fitters again were super, they arrived on time and worked whatever hours were necessary to get the job complete and to a very high standard i would like to add.
We would certainly recommend John and his team, he's a credit to the industry.

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