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Osborne Gardens

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NEWCASTLE UPON TYNE’S HIGHEST
RATED KITCHEN RETAILER

5 Star Rated

We are proud to have a 5* rating on Google so you can buy from us with confidence

Award-winning Kitchen Design

We received the Designer Kitchen Design of the Year Award

Award-winning Customer Service

We have been winning Best of Houzz awards since 2016

German Made

Our kitchens are manufactured in Germany to the highest standard

CONTACT US

  • 0191 447 8870
  • [email protected]
  • Arch 12 Forth Goods Yard,
    Forth Street,
    Newcastle Upon Tyne,
    NE1 3PG

SOCIAL MEDIA

OPENING HOURS

  • Monday - By appointment only
  • Tuesday - Friday: 10am - 4pm
  • Saturday 10am - 2pm
  • Sunday & Bank Holidays: Closed

REVIEWS

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Haus12 Interiors
4.9
Based on 53 reviews
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Mark Hallerberg profile picture
Mark Hallerberg
11:35 18 Dec 25
John is an absolute delight. He has ideas for how to improve a kitchen, he works closely with his customers, and his staff implement what one plans together with him. I wish I could use him for other parts of our home renovation.
Rickard Whittingham profile picture
Rickard Whittingham
11:56 03 Nov 24
We are delighted with our new kitchen, designed and installed by Haus12. John was superb throughout the whole process - from initial design to discussing aftercare. The kitchen is fantastic (stylish, perfect layout, masses of storage) and we couldn’t believe we could achieve such high quality products and service within our budget. John works with a stellar team and the kitchen was installed with great care and attention to detail (thank you, Lee!). This is a kitchen built to last and we will be enjoying the space for many, many years to come. I would have no hesitation in recommending Haus12 - it has been a brilliant experience from start to finish.
anthony davidson profile picture
anthony davidson
06:20 19 Aug 24
We are really pleased with our new kitchen.
From meeting Julie at the showroom we were impressed by the professionalism of Haus12.Johns clever design maximises every bit of space and Lee's workmanship and attention to detail is incredible
Plumber and electricians all excellent and tidy.
John knows what works for him so
If you're the sort of person who wants to add some of your own touches (Which we are) I would recommend clarifying this early on.
If you're happy to leave the whole thing to them you won't be disappointed and we are more than happy to recommend them.
Kay Leung profile picture
Kay Leung
20:02 30 Jun 24
Haus12 has gone above and beyond for us. Very professional and catered to all our needs. We needed the kitchen done in a certain time frame and they made it happen. John has been really good in helping us design the kitchen and helped give us tips and ideas on what to have which helped a lot. I would definitely recommend them to our friends and family. 10 out of 10
Jill Hickling profile picture
Jill Hickling
21:21 27 Feb 24
We are delighted with our new kitchen from Haus12 and John’s expert unique.design. From planning to fitting, no detail was neglected. The kitchen is brighter, seems more spacious and works perfectly for us. We would definitely recommend Haus12.
Simon Baudouin profile picture
Simon Baudouin
11:50 12 Sep 23
Very pleased with our new kitchen. John and his team have transformed the room. The whole process from design to completion was very smooth with good aftersales service. Would definitely recommend.
Peter Lawley profile picture
Peter Lawley
12:34 29 Aug 23
We have had our kitchen beautifully transformed by John McNeil at Haus-12. He really captured what we wanted from the space and has managed to craft something stylish, modern and functional but which is also really sensitive to the farm-house/cottage setting. It is wonderful to cook in and a delight to live in. John's various tradespeople are all real experts as well as being gentle, polite and courteous - the sorts of people it feels very comfortable having in your home. We love our new kitchen and couldn't recommend Haus-12 enough to anyone thinking about getting work done on their own home.
Roma Young profile picture
Roma Young
15:35 03 Aug 23
Really glad I was referred to John by a friend! I’ve been after my dream kitchen for years and felt John really listened to what I wanted for my budget.
The outcome was a kitchen that I could show off and be proud of and more importantly just functions & flows well!
Has all the mod cons I could ask for with so much cupboard space. I was worried about this as I was losing a bench but John’s design was able to maximize the space.
Over all very impressed by the speed in which it was done, from the kitchen being pulled out, to the plasterer and decorators to my new kitchen arriving & being fitted. Highly recommend John and his team!
Neil Clarke profile picture
Neil Clarke
09:39 30 May 22
Professional leading to a stunning result
We wanted a quality German Kitchen, our search delivered exactly what we were looking for right
here in the North East. Enter John McNeil, from his initial Design concept to the completed project
by Haus12 in Newcastle. John sat down with us at his showroom, and we chatted about our loose
ideas, drawings and extension plans. He listened to our ideas and requirements. Attention to detail
was first class. He noted how we said we used the kitchen in our old house and what we needed this
one. John provided both an interesting asymmetrical concept island in a one off colour with angled
breakfast bar for entertaining, combined with the solid “tall wall” housing the fitted white goods and
hidden IBIS cupboard as it is now affectionately known. John’s extensive knowledge and ideas with
his charismatic enthusiasm has brought about a great result. Lee (the Haus12 installer) who installed
the kitchen was professional and courteous throughout with nothing being a problem to him. Being
methodical and above all a clean and tidy worker, even cleaning down and vacuuming out all the
units before he left on the last day. That’s not where our journey finished though. After the
installation John was still available. Ensuring after some time we were satisfied with the kitchen, and
everything was working as designed and fitted. John made time to come to the house and see the
finished extension space and our fabulous family kitchen in person.
Thank you and we will be recommending the Haus12 team.
Tracy Race profile picture
Tracy Race
19:20 22 May 22
Haus12, German manufactured kitchens. Excellent experience from start to finish, from planning to finish, the tradesmen went above and beyond to ensure we were happy. Cannot recommend this firm more.
Fiona Chan profile picture
Fiona Chan
20:10 01 May 22
Haus of 12 interior designed, fitted our kitchen. John was very professional and knowledgeable. Definitely recommend Haus of 12 as you get the top quality kitchen and great customer service, plus no stress as John managed the whole project.
Patrick Byron profile picture
Patrick Byron
18:18 23 Nov 21
Haus12 team designed, supplied and fitted a quality German kitchen in 2015. Despite the kitchen manufacturer going out of business and the product being well out of guarantee, I contacted John McNeil when we had a problem with the finishing on one of the doors. John immediately arranged for a survey. The original kitchen fitter removed the door, took it away and returned a few days later. Same door was refitted, looks as good as new. No quibble, no argument about warranty period, no charge. EXCELLENT customer service.
Brent Tyson profile picture
Brent Tyson
11:18 06 Oct 21
Delighted with our new kitchen from Haus12 Interiors. John’s attention to detail and suggestions on how to
improve our space were fantastic through the whole design process which made it very easy for us to choose Haus12. Schedules on installation were well communicated and the actual fitting by Lee was first class. All subcontractors used were friendly, professional and highly recommended too.
Katy 888 profile picture
Katy 888
14:34 23 Jun 21
We went to John to help us design our new kitchen as we knew what we wanted but no clue how to achieve it. From the moment we spoke nothing was too much hassle, John kept altering his designs till we were happy , and he managed to accommodate all our requirements, which no other high street company could achieve. His knowledge and design ideas are second to none, he has transformed the way we live, our kitchen is the new family hub we spend so much time in here, from cooking and eating family meals to socialising and entertaining guests. We have so much more storage, but with more room to cook and bake. The design and layout is exactly as I had wished for, one big open plan family space where we can all chill out together. we have recommended Haus12 to all our family and friends because we received a fabulous service and a great quality new kitchen.
Joe Biggs profile picture
Joe Biggs
17:21 20 Dec 20
John, and his infectious enthusiasm, made the design process exciting and very enjoyable. The 3d modelling made the process very transparent and allowed us to fully understand the implications of any adjustment to the layout and detailing. The installation team were superb, extremely accommodating and committed to high quality.
The whole process from start to finish and after handover has been great. Additional tweeks being accommodated without fuss and always to the timescales agreed.
The quality of the products has been exactly as expected so hope that we have opportunities to work with John and his team in the future
Karen Barody profile picture
Karen Barody
21:49 30 Nov 20
John and his team are so professional to deal with. I can't rate them highly enough for the work they have done on my kitchen. Would strongly recommend them to anyone. 5 Star all the way!
John Paul Taylor profile picture
John Paul Taylor
21:06 15 Nov 20
I remember we decided to call into John's showroom on a whim as we had been getting rather depressed looking at the run of the mill kitchens from the major manufacturers. Three hours later after some really detailed discussions on what we really wanted, the decision to go with Haus12 was made. John has an incredible mind for design and made suggestions that we would never have thought of. At one point we were considering an extension, but after discussion, John highlighted to us the benefits of existing space and how he could transform it into a kitchen space which met our small family's needs. As enthusiastic cooks, John took on board what Tamsin and I wanted in terms of appliances and storage needs. He also added flair and concept to give us a truly outstanding kitchen.

However it is also important to highlight that the key ingredient to the success of our kitchen was the faultless service. Lee, our kitchen fitter from Haus12 is one of the hardest working and most diligent kitchen fitters. His attention to detail and completion of tasks really made the process fly. In addition (something which one struggles with sometimes with companies) is the aftercare and snag sorting. Every big project has snags and John and Lee have continued to engage with us to sort any small issues we have had (drawer fitting, replacing a front that had a small mark). This ongoing relationship and "can-do" attitude separates Haus12 from its competitors we feel.

In terms of work done, we had a total remodel of our kitchen, large amounts of work to damp-proof a previously leaky, damp kitchen (with the occasional slug) and revitalising an old bomb shelter into a functional and integrated part of our kitchen.

We absolutely love the end result :-)
Mark Williams profile picture
Mark Williams
08:49 04 Nov 20
Being asked the question once our new kitchen had been installed "are you happy with the final result?" was the simplest of all questions to answer! "We absolutely adore it!" At first for the first two weeks it felt like we were living in swanky rented accommodation, since the transformation was massive.
All the family want to congregate within it now, which is super because it has extracted the kids from out of their bedrooms into a much more enjoyable and family social environment. This has got to be one of the largest perks and certainly worth it all.
From the planning and designing stages John was extremely thorough, methodical and creative. Very little did we want to change from what was initially proposed. He took all our ideas into consideration and simply converted the project into something we adore and will enjoy for many years to come.
The fitters again were super, they arrived on time and worked whatever hours were necessary to get the job complete and to a very high standard i would like to add.
We would certainly recommend John and his team, he's a credit to the industry.
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